Engineering Manager - Integrations

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Mark43

is a public safety technology company trusted by over 200 police forces worldwide. We build

AWS

cloud-native software

that

police forces and emergency services rely on in their most critical moments, from managing custody records to dispatching officers in the field.

We're

part of a 400-person global company, but the UK team

operates

with startup energy: small enough that your work is visible, big enough that

you're

backed by serious investment.

We're

hiring an Engineering Manager to provide hands-on technical leadership for the team building integrations that make our platform work seamlessly with the systems public safety agencies depend on.

What You'll Do

We are seeking an Engineering Manager - Integrations who will serve as the technical leader for the engineers responsible for integrations between Mark43's core platform and mission-critical third-party systems.

You'll

combine

people

leadership with

managing delivery timelines of business-critical integrations. Shaping architecture, leading complex implementation work, reviewing designs and code, and helping the team solve difficult

distributed-systems

problems.

You'll

partner closely with Product, Engineering, and

other technical teams to turn customer and operational needs into reliable APIs, data pipelines, and messaging layers. This is a hybrid role

requiring at least three days per week in our Manchester office

to support

strong team

collaboration.

Coordination and collaboration with the US-based counterpart to ensure alignment with technology and business goals.

Making and guiding architecture decisions across REST APIs, message queues, data pipelines, webhooks, and event-driven workflows.

Lead the design and delivery of complex, high-impact integrations from discovery through production, breaking ambiguous problems into clear technical approaches and executable plans.

Stay hands-on through design reviews, code reviews, prototyping, debugging, and targeted implementation work, especially on the team's most complex or high-risk problems.

Drive technical excellence in reliability, scalability, security, performance, error handling, testing, observability, and operational readiness for mission-critical distributed systems.

Partner closely with Product, Engineering, customers, and partner technical teams to define API contracts, integration patterns, technical trade-offs, and sequencing for roadmap work.

Mentor engineers through technical coaching, pairing, feedback, and thoughtful delegation, helping them grow their judgement and take on increasingly complex ownership.

Manage and support the engineers on the team through regular 1:1s, clear expectations, feedback, career development, and a healthy, inclusive team environment.

What You'll Need

6+ years of professional software engineering experience, with

significant experience

designing and operating backend services, distributed systems, and system integrations.

Demonstrated technical leadership on complex engineering projects, including architecture, design reviews, implementation strategy, and mentoring other engineers.

Strong hands-on experience with APIs, webhooks, asynchronous messaging, data pipelines, and technologies relevant to our stack such as Java, TypeScript/JavaScript, RESTful services, SQL/MySQL, and cloud-native systems.

Experience leading engineers through a mix of technical direction, coaching, project leadership, and people management, with the judgement to know when to guide, delegate, or step in directly.

Nice to Have

Prior experience in public safety, government software, or regulated

domains.

Familiarity with CI/CD pipelines, observability tooling, and cloud-native

practices.

What We Offer

28 days

holiday

plus UK bank holidays

Private medical, dental, and vision insurance

through AXA Health and BUPA, fully paid for you and your dependents

18 weeks

paid parental leave

for primary caregivers

plus a ramp-back

programme

Income protection

(75% of salary) and

death in service

cover (4x salary), fully paid

Pension

through Nest with 3% employer contribution

Gym reimbursement

for you and your partner

Equipment allowance

to set up your home office

AI tooling

including Claude Code Enterprise

licences

Spring Health membership

with therapy sessions and mental wellness tools, fully covered

Company performance-based bonus

Paid sabbatical

of one month at your five-year anniversary

Biannual hackathons , learning budget, and a team that genuinely invests in your growth

What We Value

Humility.

You know the best ideas win, no matter where they come from. You ask questions before making

assumptions

and

you're

as happy being wrong as being right, because either way, the team

gets to

a better answer.

Inclusivity.

You respect

expertise

in all its forms and actively seek out perspectives different from your own. You make space for others and assume good intent.

Excellence.

You care deeply about technical quality in the systems you build, the designs you review, and the decisions you make. You

set

a high bar,

lead

by example, and help engineers develop the judgement to meet it independently.

Diligence.

You take ownership, mind the details, and understand that the software this team builds

is&nb