Senior Product Manager (f/m/d)

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention . Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France , and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries.

This position is based in Munich or in Berlin, Germany.

W e’re recruiting a Product Manager to drive our automated identity verification solution, delivering compliance, security, and performance. Key Responsibilities We are hiring a Senior Product Manager to own the end - to - end product lifecycle: capture market and customer needs, shape strategy and roadmap, and drive delivery with engineering. You will advise sales and customer ‑ facing teams and work directly with customers on product setup and solution patterns. The immediate priority is supporting customer migrations to a new platform driven by regulatory change; the role will broaden to encompass

additional

capabilities on the new platform over time. You will collaborate closely with Product & Technology Leadership and Sales Leadership across

DACH

and other markets.

IDnow

provides GenAI - enabled tooling and expects responsible, compliant use.

Business outcome ownership : define measurable goals and KPIs (adoption, quality, satisfaction) and drive outcome-oriented delivery.

Roadmapping :

maintain

an outcome-focused roadmap that converts market, regulatory and customer insights into prioritized initiatives; align with leadership and sales.

Delivery & specification : translate roadmap items into epics, user

stories

and testable acceptance criteria; lead backlog refinement, sprint

planning

and reviews; make trade ‑ offs on scope,

quality

and timelines; coordinate release readiness and enablement.

Incident triage & quality :

rapidly

triage issues, gather context, coordinate fixes, run post-incident reviews and capture preventive actions in the backlog; communicate status to customer-facing teams and customers.

Migration support : help define pragmatic migration plans, cutover guidance, deprecation

strategies

and customer enablement materials; track adoption and surface risks.

Customer engagement : join customer meetings with Sales and Customer Success to

validate

value propositions via interviews,

prototypes

and pilots.

GenAI- ‑ enabled ways of working : use GenAI to accelerate discovery, specification, incident

summaries

and reporting—ensuring human oversight and compliance.

Preferred Experience Degree in Business, Computer

Science

or related field.

8 y ears in product roles with end-to-end ownership.

Proven

customer

facing

experience.

Technical

fluency

(APIs/architecture).

Agile

proficiency

(Jira/Confluence).

Practical, responsible use of GenAI

Experience with Enterprise customer migration is preferable

German and English

Perks

& Benefits Health & Wellbeing: Use your full access to the mental health platform nilo , including 1on1 sessions. We value personal and professional development: make full use of Udemy , our training platform with 24/7 access and unlimited content/course consumption incl. certification. We make your remote work comfy: we provide support on equipment and offer flexible working hours. We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. May your family require your attention or other reasons apply: use the benefit of our paid special leave days. Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our

Workcation possibilities. In addition to the perks & benefits above, we offer specific benefits that differ between our locations. IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: race or ethnic origin, religion or convictions, gender identity or expression, citizenship, marital status, disability, age, or sexual orientation. Find Jobs in Germany on Arbeitnow