Director of Facilities

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email press@pattern.com.

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We are looking for a Director of Facilities to lead the strategy, operations, and optimization of Pattern’s warehouse facilities and physical infrastructure. This role will oversee the ongoing operations and maintenance of our warehouse locations, while leading facility expansions, renovations, build-outs, and new warehouse launches to support Pattern’s continued growth. It combines day-to-day facilities and maintenance leadership with hands-on ownership of vendor performance, safety/compliance, and space readiness.

This is a full-time remote position that requires approximately 30% travel to Pattern’s U.S. warehouse locations.

What is a day in the life of a Director of Facilities?

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Oversee daily facilities operations including maintenance, security, janitorial, and vendor management in partnership with the lease management team

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Develop and execute a facilities and reliability strategy aligned with company growth, including space planning and workplace design

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Manage budgets, capital expenditures, and cost optimization initiatives across facilities

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Lead office expansions, renovations, and build-outs in partnership with internal stakeholders and external vendors, ensuring spaces are truly operationally ready — not just construction-complete

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Establish preventive maintenance discipline, escalation routines, and vendor follow-up so facility risks are surfaced early and driven to closure

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Ensure compliance with all safety regulations, building codes, and environmental standards (OSHA, NFPA, electrical/life-safety, permitting)

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Partner cross-functionally with IT, People Ops, Safety, Real Estate/Construction, and leadership to enhance the employee workplace experience

What will I need to thrive in this role?

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Significant leadership experience in facilities management, maintenance/reliability, workplace operations, or a related field

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Proven experience managing small and large office or site environments, preferably in a high-growth or tech company

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Proven experience leading the launch of new office spaces or facilities, including site selection support, design, construction coordination, and operational readiness

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Strong knowledge of building systems (HVAC, electrical, plumbing) and vendor management

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Demonstrated ability to evaluate, redesign, and optimize existing facilities to meet evolving business needs, improve employee experience, and drive cost and space efficiency

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Experience managing leases, budgets, contracts, and capital projects

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Ability to identify technical, safety, and compliance risk, know when to bring in outside experts, and drive issues to closure

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High EQ and excellent leadership and communication skills with the ability to influence cross-functional stakeholders

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Strong problem-solving mindset with a proactive, data-driven approach to decision making

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Willingness and ability to travel as needed to support site readiness and vendor coordination

What does high performance look like?

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Facilities operations run smoothly with minimal disruptions and high employee satisfaction

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Projects (build-outs, expansions, upgrades) are delivered on time and within budget, with clean handoff and no late surprises

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Strong vendor relationships and preventive maintenance discipline that drive quality service and cost efficiency

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Continuous improvement in workplace experience, safety, and operational efficiency

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Proactive identification and resolution of facility risks or inefficiencies, with the right issues escalated to leadership and the rest resolved independently

What will make me stand out during the interview process?

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Experience in Amazon RME, fulfillment, sort center, AMZL, Sub Same Day, distribution, logistics, manufacturing, robotics, parcel, ecommerce, or other high-throughput operating environments

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Experience with conveyors, sorters, MHE, dock equipment, building systems, fire/life-safety coordination, electrical safety, controls, WCS/WES interfaces, or automated material handling environments

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Experience developing PM programs, scorecards, inspection routines, vendor standards, critical-spares processes, and maintenance operating mechanisms

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Experience with greenfield launches, brownfield retrofits, tenant improvements, startup readiness, or network expansion

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Familiarity with OSHA, NFPA, electrical safety, insurance review, permitting, facility inspections, and industrial safety practices

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Military, engineering, technical operations, or field leadership background

We are looking for individuals who are:

Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, ma