FBA Research & Store Oversight

I’m ready to scale my Amazon FBA business and want a seasoned hand to guide the two areas holding me back: product selection and day-to-day customer care. First, I need you to dive deep into market data to uncover fresh, high-demand SKUs with low competition and healthy profit margins. I’m looking for data-backed recommendations—keyword trends, BSR patterns, price history, and realistic landed-cost projections—so I can see exactly why each item is worth launching. Alongside that, I’d like my storefront’s customer service to feel world-class. You’ll monitor the inbox, respond to buyer messages within Amazon’s 24-hour window, resolve A-to-Z claims or negative feedback, and flag any recurring issues that suggest listing tweaks. If you have a proven workflow for Jungle Scout, Helium 10, or similar research tools and you’re comfortable following Amazon’s messaging policies, you’re the partner I’m after. I’m aiming for clear weekly reports: one summarising shortlisted products with supporting analytics, the other capturing customer-service KPIs and any action items. Success to me means at least three launch-ready product opportunities every month and a steady rise in my storefront’s star rating. Let’s connect so I can share account access and set the first milestones.