Australian Medical Billing Support Specialist

I’m looking for a mid-level medical billing professional who already understands the Australian healthcare landscape—Medicare terminology, private health fund rules, and the nuances that come with them. Your core focus will be patient-facing billing and support, so strong communication skills and a knack for resolving account issues quickly are essential. You’ll take ownership of: • Billing inquiries and resolution – answering patient questions, clarifying statements, and rectifying discrepancies. • Generating and sending invoices – creating accurate, itemised accounts that comply with Australian standards before dispatch. • Setting up payment plans and managing overdue accounts – negotiating realistic schedules, monitoring balances, and following up professionally. I’ll supply system access and templates; you bring the initiative to keep our revenue flowing smoothly while maintaining a positive patient experience. Please outline comparable Australian projects you’ve handled, the software you prefer (e.g., Best Practice, Genie, Cliniko, Xero), and your typical turnaround times. I’m ready to start as soon as I find the right fit.