Guest Relations Officer

Duties: Welcome and introduce guests. Check-in and check-out guests. Pass all relevant guest information on to various departments as required. Assist guests with bookings, tours and transfers. Ensuring that all guest information and rates are correct. Guests liaison to all outside guests and assist Indochine restaurant when needed. Update guests profiles. Report to the manager on duty regarding any related maintenance concerns. Prepare welcome letters and registrations cards. Assist reservatio…