Email Support & Data Entry

I need a reliable assistant to keep my inbox under control and my customer database up to date. Your main focus will be handling email inquiries that relate to account access, login issues, and payment questions. Each message needs a clear, friendly reply and, when necessary, a quick escalation to me if the issue falls outside those areas. Alongside answering emails, you’ll enter new or updated customer details into our shared spreadsheet / system immediately after each interaction so records stay accurate and complete. Attention to detail is essential—names, addresses, and payment references must match exactly what the customer provides. Deliverables • Timely, well-written email responses for account, login, and payment requests • Updated customer profiles entered into the designated spreadsheet / system with zero data mismatches You should feel comfortable working independently once guidelines are provided and be ready to start right away.