Remote Enterprise SaaS Tech Support Consultant

SupportYourApp, Inc. is seeking a Technical Support Consultant to join our global, multicultural team and deliver secure, world-class customer and technical support for enterprise clients. You will troubleshoot access and connectivity issues on a cloud-based, AI-driven security platform, document findings, and provide clear guidance to clients. This role emphasizes Zendesk ticketing, SLA adherence, and cross-functional collaboration in a fully remote setting. J-18808-Ljbffr