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Strategic BPO Operations Lead for Call Center Growth

Telebest

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placeCape Town City Centre, Cape Town Region home_workPresencial scheduleTiempo completo labelAdmin Jobs publicEmpleo agregado · ZA

eventPublicado el 09 oct 2026 · verifiedConfirmamos el 11 nov 2026 que sigue activo

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Sobre el empleo

A leading BPO provider in Cape Town seeks an experienced operations manager to enhance customer experiences through strategic planning and innovative programs. The ideal candidate will have 2-3 years of BPO operations expertise, preferably in the financial sector.

Responsibilities

include managing customer programs, exceeding BPO metrics, and effectively anticipating market conditions. This role entails driving change and operational excellence with a focus on customer satisfaction. J-18808-Ljb…

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