Ads BPO Lead - Scale Outsourced Sales & Ops

OpenAI is seeking a BPO Lead to design and scale outsourced operating models for our Ads business globally, based in Sydney with a hybrid work model. You’ll build governance, capacity planning, and QA programs to improve seller productivity and advertiser growth. You will partner with Sales, Revenue Operations, Product, Enablement, and external BPO leadership to define processes, forecast accuracy, and escalation workflows, ensuring high-quality execution across markets. J-18808-Ljbffr