Lead Business Analyst

Responsibilities

Serve as the primary technical advisor to customers, building strong relationships with IT, operations, and senior stakeholders. Partner with Sales to understand client requirements, run discovery workshops, and shape solution strategies. Co-develop proposals, demos, and RFP/RFI responses, translating technical integration solutions into business value and ROI. Address technical queries, define integration scope, and contribute to effort estimation, pricing, and SOW developmen…