Sr Program Project Manager pharma; 100% remote

About project In this role, you will lead a critical portfolio of AI-driven customer and employee-facing tools—including Service Copilot, Online Support (OS) Chatbot, VoiceBots & Automated Call Summarization, and Field Service AI Augmentation. You will be responsible for translating high-level strategic vision into actionable project execution, bridging technology, business processes, data infrastructure (REXIS/CRM), and organizational change management across global and regional service teams.…