Trading Support Specialist - Menrva Group

A global markets intermediary is hiring a manager to lead its L1 and L2 business support team in Asia Pacific. The team sits next to the brokers and keeps day-to-day trading running across voice, electronic and hybrid desks.

The role

Lead a team of 10 to 20 across APAC providing L1 and L2 support to brokers and clients on onboarding, order initiation, trade management, connectivity, STP and system configuration. Resolve issues at L1 and L2 wherever possible. Tell a booking problem from a conne…