Technical Support Engineer

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. How You'll Help us Connect the World: Provide 24x7 technical support for Company customers and other internal employees via phone or email, for Company/Pace HFC products including CMTS/CCAP, NXT, CorView, ATS, Cable Modems and various 3rd party hardware, EMS and NMS. This includes handling customer cases during business hours and being on-call for emergencies on a rotating Schedule. Perform in…