Dynamics 365 WO/Booking Complete Automated PDF Email Report

DYNAMICS 365 FIELD SERVICE DEVELOPER - AUTOMATED CUSTOMER PDF REPORTS Peace of Mind Electrical Services uses Microsoft Dynamics 365 Field Service. We need a production-ready solution that automatically generates, stores, and emails branded customer PDF reports at two separate events: 1. When a Bookable Resource Booking is completed. 2. When the associated Work Order is completed. We have some automations already working; when WO is created to send SMS via Twillio and also when complete to send thank you email, but need to create a pdf of the WO with photos and details and send to customer. The reports must use Work Order and Booking data, customer-visible notes, photos, customer signature, itemized charges, tax/discounts, and final price. The solution should use Dataverse/Power Automate, be packaged in a Power Platform solution, prevent duplicate emails, include retries and monitoring, and support secure document storage and customer email delivery. A Word report template and PDF visual reference are supplied. The developer must validate content controls, complete environment-specific mappings, and test PDF conversion. Required experience: - Dynamics 365 Field Service and Bookable Resource Booking/Work Order lifecycle - Dataverse and solution-aware Power Automate flows - Notes/Annotation attachments and image handling - Word content controls and PDF generation - Power Platform ALM, security roles, connection references, and environment variables Please submit: - Your proposed architecture and PDF-generation method - How you will prevent duplicate sends - How custom Completed booking statuses will be detected - Fixed price and timeline by milestone - Licenses or recurring third-party costs - Similar project examples - Assumptions, exclusions, warranty, and availability Generic bids that do not address these points will not be shortlisted. Development must begin in a sandbox. No production credentials will be shared through Freelancer chat. See the attached RFP for full scope and acceptance tests.