Digital Marketing VA & Support

I need a reliable virtual assistant who can jump straight into day-to-day digital marketing monitoring while keeping our clients happy. Your core focus will be twofold: 1. Performance Monitoring • Website traffic analysis and ad campaign performance are the metrics I look at first thing every morning. I’ll count on you to pull the numbers from Google Analytics 4, Google Ads, Meta Ads Manager (and similar dashboards), flag anything unusual, and prepare concise weekly summaries. 2. Client Support • You’ll be the first line of communication for handling client queries, managing client feedback, and smoothly onboarding new clients. Clear, friendly English—both written and spoken—is essential. I prefer someone already familiar with agency life in India so our time zones line up and you understand the pace. If you also know your way around tools like Data Studio/Looker, Excel or Sheets for quick pivots, and common ticketing/chat platforms, you’ll feel right at home here. Deliverables • Daily check-ins with key numbers and observations • A formatted weekly performance report (traffic + ad spend/ROI) • Timely resolution logs for every client interaction • Updated onboarding checklist for each new account Acceptance Criteria • Reports must match live dashboard data with <2 % variance • All client tickets acknowledged within 2 business hours (IST) • Onboarding documents completed before the first campaign launch If you’re proactive, comfortable speaking up when data looks off, and eager to keep refining your digital marketing skill set, let’s get started.