Instagram & WhatsApp E-Commerce Sales Specialist

Instagram & WhatsApp E-commerce Growth executive (Social Media Sales & Lead Conversion) Project Description We are looking for a results-driven, highly engaging Social Media & Sales executive to take total ownership of our Instagram page and WhatsApp business channels. Our brand sells unique, damage-free magnetic photo frames (tailored for home decor, specifically in India). We don't just want someone to post engaging videos / posts / carousels, we want someone who can drive sales, close leads, and consistently grow our monthly order volume. Key Responsibilities: 1. Content & Posting: Schedule and post engaging reels, carousels, and stories on Instagram (blending Malayalam and English to connect with our local audience). 2. Lead Generation & Engagement: Actively engage with followers, respond to comments, and handle incoming DMs promptly. 3. WhatsApp & Instagram Sales Conversion: Nurture leads coming from Instagram over to WhatsApp (or handle them directly in DMs), answer customer queries, overcome objections, and convert conversations into paid orders. 4. Order Management: Take down order details accurately and coordinate fulfillment. 5. Growth Strategy: Brainstorm and execute organic growth tactics, engagement campaigns, and sales strategies to increase monthly order volume consistently month-over-month.

Requirements

& Skills: Proven experience in social media management, e-commerce sales, or direct-to-consumer (D2C) brand growth. Excellent communication and closing skills via Instagram DMs and WhatsApp. Familiarity with the Indian market ( specifically Kerala , Tamilnadu, Bangalore , Hyderabad, Mumbai , Delhi, Pune primarily and all other locations in India )/audience (ability to craft relatable local language + English captions is a huge plus, as seen in our brand style). Data-driven mindset: Must be focused on metrics, conversion rates, and scaling sales month-over-month. Proactive, creative, and reliable. Deliverables & KPIs: Consistent daily/weekly posting schedule. High conversion rate from DM/WhatsApp inquiries to confirmed sales. Primary KPI: Monthly growth in total order volume. Budget & Proposal Instructions: Please apply with: 1. Examples of past Instagram pages or brands you have helped grow (specifically regarding sales/lead conversion). 2. A brief strategy on how you plan to increase our orders month-over-month.