Content Operations Associate

Hi 👋 I'm Deyan, Director of Corporate Marketing at hyperexponential. I lead Corporate Marketing: brand creative and design, PR and communications, flagship events, and owned media. We partner with teams across the business to produce a high volume of long-form and short-form content. A podcast episode or a report becomes clips, articles, exec posts, and social across everything the department touches. I'm hiring a Content Operations Associate to help turn that into a repeatable operation. You'll build the pipelines that carry our content from raw material to published output, run them day to day, and make each cycle better than the last. You'll work across every part of the department rather than sitting inside one slice of it. It's an operations role, not a strategy one. That's deliberate. You'll be close to the editorial thinking without owning it, and your job is the machinery underneath. If that's the kind of problem you want to solve, I'd love to hear from you.

About hyperexponential

(hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a £7 trillion industry: which risks to take and how to price them. These decisions shape real-world outcomes. Whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has made billion-pound decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision, helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally. We're already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do. From building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Impact isn't tied to title or tenure. It's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next.

About the team

Marketing at hx builds authority and demand in a niche, technically complex space. This isn't volume-driven marketing. It's deliberate, high-quality work where every output is expected to earn its place. This role sits in Corporate Marketing: brand, content, flagship events, PR and comms, design and multimedia, and owned media. We partner with teams across the business to produce a high volume of long-form and short-form content.

The opportunity

now is to turn that into a repeatable operation. The pipelines that take a podcast episode or a report and turn it into clips, articles, exec posts and social. You'll help build those pipelines, run them day to day, and make each cycle better than the last. It's an operations role rather than a strategy one. You'll be close to the editorial thinking and pick up plenty of it, but your job is the machinery that carries it. Check out our Marketing & GTM Engineering Candidate Hub for a behind the scenes look at the team you would be joining.

What you'll be doing

Map how hx's content actually gets made. The tools, the sequence, the hand-offs, and where it breaks. Keep that picture current as the operation changes around it. Run the production cycle across our content programmes (customer stories, the podcast, thought leadership and executive comms). Brief our agency partners, hold the quality bar on what comes back, and hit the publish dates. Take a growing share of that work in-house as you learn how it runs. Draft copy for new web pages and projects. We draft with Claude against a codified brand voice, so you're never starting from blank. Work with input from internal SMEs and run the loop between programme owners, designers and agency partners. Brief in, feedback consolidated, builds QA'd, pages live on the date agreed. Keep the hx thought leadership calendar operationally sound. Set the schedule, make the call on what runs when, chase the drafts, and cut existing long-form into the clips, posts and articles that feed our channels. Keep the operations behind our named-voice programme running. The scheduling, the queue, the approvals, the chasing. So the experts and execs who carry our thought leadership post on cadence without having to manage the process themselves. Build the templates, prompts and share packs the wider team publishes from. Good work shouldn't depend on you being available. Learn how we stay visible in AI-generated answers as well as search results. Work out how that content gets published and distributed across the blog and website. You'll start by running these cycles with support. Within a year we'd expect you to own them end to end and have a view on what we build next. What we're looking for You'll need to take on ownership and responsibility from the start, whatever your level. We care more about how you work than how long you've worked, and we don't expect you to have done all of this before. You've made and published something (a newsletter, a channel, a society page, client work) and found yourself more interested in how it got made than in the making. You're organised in a way other people can see. You track what's outstanding, you follow up, and you flag problems early rather than absorbing them. You use AI properly in your own work. Reusable prompts and templates that make a recurring task faster, not a tool you tried once. You pick things up by using