Publiée le 28 sept. 2026 · Nous avons confirmé le 10 oct. 2026 qu'elle est toujours active
Cette entreprise est la vôtre ?Team Leader – International Voice Process We are hiring an experienced Team Leader for an International Voice Process – Customer Support . Key Responsibilities: Lead and manage a team of voice process agents. Monitor performance, productivity, quality and customer satisfaction. Handle escalations and coordinate with QA, Training and WFM teams. Conduct coaching, feedback sessions and team huddles. Drive SLA/KPI adherence and process improvement.
4 years of experience in an Internat…
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