Publiée le 11 sept. 2026 · Nous avons confirmé le 30 sept. 2026 qu'elle est toujours active
Cette entreprise est la vôtre ?Location Mumbai Minimum experience 8 years Basic Roles Defined and implemented a bank-wide Customer Experience (CX) strategy aligned with business goals and regulatory expectations. Developed and implemented the Bank’s first- centralized branch surveillance structure and Service Quality Framework – acting as the strong line of defense for bank. Championed a culture of customer centricity across all business verticals and service channels and branches Led customer journey mapping initiatives acr…
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