Service-Quality Feedback Telemarketing Campaign

I need a seasoned B2B caller to run a focused outreach campaign aimed at potential clients so I can understand how they perceive the quality of our service before they buy. Your job will be to engage prospects by phone, ask a short set of pre-approved questions, record their answers verbatim, and flag any follow-up opportunities that emerge along the way. I will supply a brief on our offering, the service-quality questionnaire, and an initial prospect list. You will refine the script for maximum clarity and professionalism, place the calls using your own VoIP setup, and track every outcome in a shared Google Sheet (or directly in my HubSpot CRM if you prefer). Daily call notes and a concise end-of-week summary of trends and actionable insights will keep us aligned. Deliverables: • Polished call script tailored to service-quality feedback • Completed call log with respondent answers and basic sentiment rating • Highlighted hot leads or red-flag concerns for rapid follow-up • Final report summarising key themes, quotes, and recommended next steps Fluent English, proven B2B phone experience, and respect for data privacy are essential. If you have a track record converting feedback calls into relationship-building moments, I’d love to hear how you’ll hit the ground running.