AI Chatbot Automation Specialist -- 2

My most immediate priority is to roll out a robust chatbot and customer-service automation layer for my online properties. I already have an overall digital roadmap that spans web development, video, graphics, marketing, data work and more, but the first milestone is a conversational assistant that feels natural, understands context, and can scale as traffic grows. Here is what I need right now: • A production-ready chatbot focused on natural-language processing. • Seamless hand-off to live agents when required and a clear escalation path. • Clear documentation and basic training material so my team can update intents without engineering help. Core expectations – Demonstrated experience building customer-facing chatbots or virtual agents, ideally with samples I can test. – Ability to integrate with our existing CRM and help-desk stack (details shared in follow-up). – Clean communication, realistic timelines, and proactive problem-solving. – Commitment to quality so this becomes a foundation for future automation phases. When you reply, please link to two or three live bots you have shipped, outline the tech stack you prefer, give an estimated schedule for a first workable release, and let me know your fee structure. Outstanding work on this phase will open the door to longer-term collaboration across my broader digital projects.