Marketing & Client Success Specialist

I’m looking for a part-time specialist who can sit at the intersection of digital marketing and client success for my AI-driven growth operation. Your week will be split between three core responsibilities: • Running and optimizing our social media campaigns so they stay consistent, on-brand, and in front of the right audience. • Owning the entire onboarding journey, from the first “welcome” message through ongoing support, with the clear aim of boosting long-term retention. • Pulling key performance data, translating the numbers into plain-English insights, then recommending next steps I can act on quickly. The single metric that matters most to me is client retention. Every idea you launch, every report you deliver, and every conversation you have with a customer should ultimately help people stay longer, buy more, and advocate for our solutions. You’ll have room to bring in your preferred scheduling tools, reporting dashboards, or lightweight automations—as long as they keep things efficient and transparent. Our internal processes already rely on AI-powered systems, so an ease with modern marketing tech is important, but I’m not tied to any specific platform. Deliverables I expect each month: 1. A content calendar with scheduled social posts and creative assets. 2. A short retention-focused metrics report highlighting wins, risks, and next actions. 3. A feedback summary from new clients, capturing issues resolved and opportunities uncovered. If you can keep communication crisp, think a step ahead of client needs, and turn raw data into strategies that hold users’ attention, let’s talk.