Senior NGFW Customer Success Engineer- Bilingual (Eng+ German/ French)- Remote - EMEA Business Hours

We are seeking a highly skilled, customer-centric Senior Customer Success Engineer (CSE) specializing in enterprise Next-Generation Firewall (NGFW) environments for our client, a global AI Technology company. In this role, you will act as the principal technical advisor and hands-on deployment specialist ensuring our enterprise customers maximize the value, adoption, and security posture of their entire NGFW infrastructure. You will bridge the gap between strategic business objectives and deep technical execution across multiple architectural environments—including the Internet Edge, Data Center, and Branch/Campus networks. The ideal candidate possesses deep network infrastructure skills, expertise in cloud/data security add-ons, and the ability to guide customers through platform migrations and advanced threat vectors. Location -Remote. Business Hours - EMEA. Experience Required : 5+ years, including a minimum of 2–3 years of direct hands-on deployment and troubleshooting experience. Primary : Enterprise Next-Generation Firewall (NGFW), customer success, network security engineering. Mandatory Language Requirements : English + French OR English +German. Candidates who are not bi-lingual will not be considered. URGENT REQUIREMENT.