Customer Service Resume Revamp

I want my resume rewritten so it instantly positions me as a seasoned Customer Service VA. Please weave these points throughout the document: • Hands-on experience managing support tickets from intake to resolution • Daily use of Freshdesk for routing, tagging, and reporting • Proven record handling both email and phone support with consistent CSAT gains I’ll supply my current résumé and a short summary of past roles. I’m looking for a clean, ATS-friendly layout delivered in editable Word and print-ready PDF formats. Highlight measurable results wherever possible and keep the tone professional yet approachable so it speaks to hiring managers in fast-paced SaaS or e-commerce environments.