Pubblicata il 28 set 2026 · Abbiamo verificato il 09 ott 2026 che è ancora attiva
Questa azienda è tua?Team Leader – International Voice Process We are hiring an experienced Team Leader for an International Voice Process – Customer Support . Key Responsibilities: Lead and manage a team of voice process agents. Monitor performance, productivity, quality and customer satisfaction. Handle escalations and coordinate with QA, Training and WFM teams. Conduct coaching, feedback sessions and team huddles. Drive SLA/KPI adherence and process improvement.
4 years of experience in an Internat…
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