Service Desk Consultant

Minimum Requirements Qualifications Matric (Grade 12). Relevant IT qualification (Certificate, Diploma, or Degree) preferred. ITIL Foundation Certification will be advantageous. Experience Minimum 35 years' experience in an IT Service Desk or Technical Support environment. Experience supporting users remotely and onsite. Experience working with ticketing systems and service management tools. Strong troubleshooting and problem-solving skills. Key Responsibilities Provide first-line IT support to…