Head of Contact Center

Hiring | Contact Center Head We are hiring a Contact Center Head for a fast-growing AI-enabled startup based in Bengaluru . Location: Bengaluru CTC: Up to ₹40 LPA What We’re Looking For: 10 years of experience in Contact Center / Customer Operations Experience managing large-scale inbound & outbound call center operations Proven experience handling multiple call centers / large teams Strong understanding of operational metrics — SLA, CSAT, AHT, NPS, productivity, attrition & quality Experienc…