US AI Trainer for Customer Service

I need sharp-eyed, language-savvy trainers based in the United States to strengthen our customer-service AI. You will log in to a web annotation portal, read the model’s replies to real support prompts, rate how helpful they are, point out anything unclear or incorrect, then rewrite each answer so it sounds natural, empathetic, and on-brand. Your day-to-day work is fully remote and asynchronous, so a stable internet connection and the discipline to hit agreed-upon targets without hand-holding are essential. Because the content revolves around Customer Service, familiarity with common support scenarios, tone expectations, and soft-skill phrasing will help you make nuanced calls. Deliverables • A quality score and concise rationale for every assigned response • A refined “gold” response that corrects grammar, improves relevance, and matches an upbeat, professional tone I value consistent attention to detail and crisp written English. If you enjoy polishing language and want to shape the next wave of support bots, let’s get started.