Virtual Sales & Admin Support English without a strong accent

I run a busy, family-oriented martial arts school in Australia and I’m ready to bring in a remote specialist who can keep our front-end operations humming while I stay focused on teaching. You must speak very good English without a strong accent Here’s what I rely on you to cover each day: • Student enrolment & management – respond to new enquiries, book introductory lessons, set up memberships in the CRM, update attendance records and keep payment information current. • Sales & marketing outreach – nurture warm leads by phone, email and SMS, follow proven scripts, track conversions and suggest simple campaign ideas when you spot an opportunity. • Customer service & support – answer timetable or billing questions quickly, manage membership holds or cancellations and ensure every parent or adult student feels valued. • CRM, social media & reporting – maintain clean data, post basic class updates to Facebook/Instagram, and send me a concise daily report on leads, trials, sign-ups and flagged issues. Most conversations happen during Australian afternoons and early evenings, so you’ll need reliable internet, clear English and the discipline to work to AEST. If you already know common fitness or martial-arts CRMs, even better, but solid attention to detail and warm communication matter most. I’ll provide step-by-step SOPs, call scripts and system logins. In return I need consistent follow-through, transparent reporting and a mindset geared toward growing our student community. If that sounds like your wheelhouse, let’s talk and set up a short paid trial to get started.