Chennai Collections Specialist

I need a dependable Collection & Recovery agent based in Chennai to handle day-to-day follow-ups with our small-business customers. Your core task is to recover unpaid rental bills quickly and professionally, almost entirely over the phone. You’ll receive a daily list of accounts with ageing details. I expect you to: • Call each customer, remind them of the outstanding amount, and agree on a realistic payment date. • Update the status of every call in the tracker I provide so that figures, promises-to-pay, and any disputes are always current. • Escalate accounts that require legal or senior-management attention. Consistent results matter more than high-pressure tactics, so tactful negotiation skills and clear record-keeping are essential. Familiarity with basic spreadsheets or any standard CRM will help you settle in faster, but I’m happy to walk you through our system on day one. This is ongoing work; as long as collections keep coming in on time and the logs stay accurate, the engagement continues. If you’re local to Chennai, confident on the phone, and used to chasing dues, let’s talk.