Pharmacy Customer Loyalty System

I’m looking to introduce a modern customer-management layer to my independent pharmacy, centered on a robust loyalty program that rewards repeat visits and captures meaningful purchase data. Your job is to design and deliver the complete solution—from the data model that stores customer details and point balances to the simple, staff-friendly screens that let us enrol new shoppers in seconds. Core expectations • A fully working loyalty module (points or tier based—justify your choice) that plugs into our existing POS or works through its own light web interface. • Secure storage of personal data with export options for future marketing campaigns. • Real-time dashboards showing points earned, redeemed, and outstanding liabilities. • Documentation and a step-by-step hand-off so my team can operate the system without developer intervention. When you respond, attach a detailed project proposal outlining your preferred tech stack, milestones, and how you will test accuracy and data integrity. Feel free to reference past pharmacy or retail CRM work only if it directly informs this build—the focus is on a clear plan for my shop’s loyalty experience.