Team Leader

Team Leader - Customer Service Location: Glasgow City Centre. On-site role - this is not a remote/WFH role. Contract: full-time & permanent Hours: 40 hours per week, flexibility required Salary: £29,000 The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate wi…