Service Operations Specialist @ Ework Group

Experience in infrastructure/server operations, IT service management, or a similar enterprise IT environment Strong background in ITIL practices, Problem Management, and Root Cause Analysis Experience with ServiceNow, CMDB, and Azure DevOps or similar backlog/workflow tools Experience coordinating incident follow-up, audit readiness, or governance activities Strong documentation, analytical, and stakeholder communication skills Comfortable working with both technical specialists and management…