Delivery Experience & Capacity Strategy Expert

Job Responsibilities Fulfillment Experience: Take ownership of fulfillment experience goals (including On-Time Delivery rate, delivery speed, etc.). Design the fulfillment experience monitoring system, build diagnostic capabilities, and design and implement improvement strategies based on diagnostic results. Capacity Strategy: Responsible for the quantity and quality of fulfillment capacity . Design capacity models tailored to different stages of business development; formulate strategies for c…