Onsite Desktop Engineer II - Endpoint & VIP Support

First Technology Pty Ltd is seeking a senior IT professional to lead on-site end-user and endpoint support, coordinating with remote specialists.

The role

requires mentoring junior engineers, documenting SOPs, and ensuring SLA-driven incident resolution for multiple sites. You will manage patching and compliance, oversee hardware and software environments, and work with vendors to keep systems secure and up-to-date. Strong communication is essential. J-18808-Ljbffr