Production Support Engineer @ Diverse CG Sp. z o.o. Sp.k.

Proven experience in IT operations, application support (2nd/3rd line), or a similar production-facing role with 5 years of experience Demonstrated ownership of incidents end-to-end, from alert handling through RCA and prevention Practical experience working within an ITIL framework, including incident, problem, and change management, with 2 years of experience Experience working in Agile delivery environments alongside development teams Excellent English communication skills with the ability t…