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Engineer - Cognizant

Cognizant

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placeSingapore home_workPresencial scheduleTempo integral labelIT Jobs publicVaga agregada · SG

eventPublicada em 08 de out. de 2026 · verifiedVerificamos em 05 de nov. de 2026 que ainda está no ar

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Key Responsibilities Assess the existing Jira Service Management (JSM) environment, workflows, service catalogue, request types, SLAs, automation and integrations. Design and configure the target ITSM solution on JSM. Implement core ITSM processes including Incident, Service Request, Problem, Change and Knowledge Management. Configure service portals, forms, workflows, queues, approvals, SLAs, notifications and automation rules. Support migration of agreed configurations and data from the exist…

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