2nd Line IT Support Engineer - MSP Experience

About the Company

Our client is an established Managed IT Services Provider supporting businesses across the UK. They provide IT support, Microsoft 365, cybersecurity, cloud and network infrastructure, hosted telephony and IT consultancy. Role Overview We are looking for an experienced and customer-focused 2nd Line IT Support Engineer to provide advanced technical support to managed-service clients. The successful candidate will take ownership of escalated incidents, troubleshoot complex techni…