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Spanish WhatsApp Customer Support

Freelancer

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placeIT home_work远程 assignment合同制 public聚合职位 · IT

event发布于 2026年10月08日 · verified我们于 2026年10月09日 确认该职位仍然有效

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€ 12 – € 18 (每个项目)

职位介绍

I need a fluent-to-native Spanish speaker who can take full ownership of our WhatsApp Business inbox and keep our customers happy. Your entire focus will be customer service: greeting new chats, answering product questions, guiding users through basic processes, and making sure each conversation ends on a positive note. No deep technical troubleshooting or sales pitching—just clear, friendly support and accurate information. Day-to-day you will: • Monitor the WhatsApp queue during your assigned hours and reply within the response-time targets I’ll share once we start. • Use simple tags or our lightweight CRM to log each interaction so the team can track recurring issues. • Escalate complex matters to me with a concise hand-off message. Success is measured by response speed, conversational clarity, and the feedback ratings customers leave after each chat. If you are a quick typist, write impeccable Spanish, and enjoy helping people, let’s talk.

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