发布于 2026年9月11日 · 我们于 2026年9月11日 确认该职位仍然有效
这是您的公司吗?£ 2 – £ 5 (每个项目)
I run a busy portfolio of short-term Airbnb stays and need a proactive Filipino VA who can keep our daily operations humming. Your core focus will be threefold: staying on top of all inboxes, keeping reservations and calendars perfectly in sync, and delivering warm, timely guest support from first inquiry through post-checkout follow-up. Day-to-day you’ll: • Triage and answer guest messages, resolve in-stay issues, and send friendly post-stay notes so our response rate and reviews stay five-star. • Manage email across multiple accounts, flagging anything that needs my personal attention and clearing the rest. • Enter booking data, expenses, and maintenance notes into our Google Sheets tracker with total accuracy. • Update the Airbnb calendar (plus iCal sync) to avoid double bookings and spot gaps we can fill with promotions. I work largely in the Airbnb host dashboard, Gmail, and Google Workspace; if you already know those, great—if not, you’ll pick them up quickly. Reliability is non-negotiable: guests expect near-instant replies, so your shift coverage and communication with me must be rock solid. Deliverables will be accepted when: • All guest messages during your shift show a response time under one hour. • The master sheet and calendar reflect 100 % of new reservations and changes by end of day. • Weekly summary email lands in my inbox every Friday outlining issues handled, occupancy stats, and any process improvements you suggest. If you’re detail-oriented, resourceful, and love creating smooth stays for travelers, I’d love to hear from you.