Bilingual LATAM Tech Support

## Bilingual Technical Support & Client Communication Specialist **Location:** Latin America (Remote) **Employment Type:** Full-Time | 40 Hours per Week **Compensation:** $6–$8 USD per Hour **English Level:** Advanced (C1 preferred) ### About the Opportunity ITalent4U, a U.S.-based staff augmentation company, is recruiting a bilingual technical professional to support a U.S.-based engineering and technology company. We're looking for someone with strong English communication skills, a good understanding of software or IT systems, and the confidence to participate in professional technical discussions. **You don't need to be a senior software developer.** Candidates with experience in technical support, software testing, IT support, junior software development, or technical customer service are encouraged to apply. ### Key Responsibilities * Participate in technical discussions and client-facing meetings as an authorized team representative. * Communicate technical information clearly and professionally in English. * Assist with technical inquiries, troubleshooting discussions, and issue coordination. * Collaborate with technical team members and communicate updates. * Maintain accurate documentation and follow-up on assigned tasks. Final day-to-day responsibilities will be confirmed with the client before engagement. ### Requirements * Excellent spoken English (B2+/C1 preferred). * Native Spanish or Portuguese. * Basic to intermediate knowledge of software engineering, IT systems, or technical troubleshooting. * Strong communication, listening, and problem-solving skills. * Comfortable speaking with U.S.-based clients. * Reliable internet connection and a quiet workspace. * Availability to work 40 hours per week. ### Preferred Qualifications * Technical support or IT help desk experience. * Familiarity with APIs, software troubleshooting, QA, databases, or web applications. * Previous experience working remotely with international teams. * Experience explaining technical information to nontechnical audiences. ### What We Offer * 100% remote opportunity. * Competitive hourly compensation based on experience. * Opportunity to collaborate with an international team. * Potential for long-term professional growth. * Support from ITalent4U throughout the engagement. ### How to Apply Please include the following in your proposal: 1. Your country of residence. 2. Your experience in software development, QA, or technical support. 3. Your spoken English level. 4. Your expected hourly rate in USD. 5. Your availability for a full-time position. **Please also include a 60–90-second English voice introduction** describing your technical background and experience communicating with clients. We look forward to learning more about you!