Associate Director, Product Enablement, UK

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com . 1780 - Associate Director, Product Enablement, UK Role Summary and Impact We are seeking a Optimise SME Director to oversee enablement activities across the UK market or platform for a major client within the Open Media Studio ecosystem. This role is ideal for someone who thrives in a hands-on environment, working closely with clients, agencies, and internal teams to drive adoption, engagement, and measurable value from WPP Open Optimise products. You will be responsible for ensuring that enablement plans are executed effectively, that client teams are trained and supported, and that feedback loops are established to continuously improve the client experience. You will work alongside regional and global enablement leaders to ensure your cluster’s enablement efforts align with Choreograph’s broader business objectives.

Skills and Experience At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: Be

Extraordinary

by

Leading Collectively

to

Inspire transformational Creativity. Create an

Open

environment by

Balancing People and Client Experiences

by

Cultivating Trust . Lead

Optimistically

by

Championing Growth

and Development

to

Mobilize the Enterprise . Pitch support: Collaborate and own the set up of discover and plan capabilities in pitch environments and scenarios. Act as the SME with data strategy to enable the pitch team and participate in pitches where required/upskill pitch leaders as required. Market / Platform level Client Enablement Oversight:

Manage enablement programs for a market for a major client. Ensure market is onboarded effectively, trained on OMS products, and supported through adoption phases. Partner with account teams to identify opportunities to expand product usage and deliver measurable business impact. Hands-On Enablement Delivery:

Conduct product walkthroughs, demos, and training sessions tailored to client needs. Support change management initiatives to help client teams transition to OMS-enabled workflows. Provide practical guidance and best practices to drive day-to-day adoption. Collaboration & Liaison:

Act as the primary enablement contact for your market or area of expertise , connecting clients with product, engineering, and data strategy teams and escalating to Enablement leadership as required. Gather and relay client feedback to inform product improvements and roadmap priorities. Coordinate with regional enablement peers to share learnings and ensure consistency across accounts. Performance Tracking & Reporting:

Monitor adoption metrics, engagement levels, and client satisfaction within your cluster. Identify trends and areas for improvement, and work with the regional enablement lead to adjust strategies accordingly. Support for Growth & Retention:

Assist in new business pitches and client retention efforts by showcasing OMS capabilities. Develop enablement materials, case studies, and success stories that highlight value delivered to clients. WHAT YOU WILL NEED Experience in client enablement, customer success, or training within a technology or data-driven organization. Strong understanding of technology platforms and ability to act as a confident product advocate. Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders. Ability to work collaboratively across functions and manage multiple client priorities. Analytical mindset with the ability to interpret adoption data and translate insights into action. Familiarity with media planning and buying workflows is a plus but not required. [Insert Skills and Experience] Life at WPP Media & Benefits Our passion for shaping the next era of media is powered by our commitment to

Be Extraordinary, investing in our employees to inspire transformational creativity. We also

Lead Optimistically,

firmly believing

in and

Championing Growth and Development

for every individual. This commitment allows WPP Media employees to

leverage

the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the

cutting edge

of marketing and advertising.

We

Create an Open environment

built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events

showcasing

team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when

we're

together, fostering creativity, collaboration, a