Account Director - Europe

Location: Paris, France - Hybrid Salary: €110,000 - €150,000 Team: Commercial Reporting To: Chief Commercial Officer This role is based in Paris, France and requires the successful candidate to be based in or willing to relocate to Paris. Fluent French and English (spoken and written) are essential for this position.

At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship. Kaluza Overview Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination. We help energy companies overcome today's challenges while accelerating the shift to a clean, electrified future. Leveraging data, AI, and real-time decision-making, we turn energy complexity into growth opportunities for our partners. By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable and affordable. With teams across Europe, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen. What will I be doing? This is a senior, client-facing leadership role accountable for the strength of Kaluza's commercial relationships across Europe, starting with ENGIE. Reporting to the CCO, you'll own the commercial relationship strategy for the ENGIE account and work closely alongside Kaluza's delivery organisation as during the implementation phase as we rapidly transition into live service, representing the commercial and client voice. Specifically, you will: Key Account Commercial Relationship Leadership Build and own the senior, long-term relationship with ENGIE France's executives and decision-makers, acting as Kaluza's most trusted advisor at every level of the client organisation. Serve as the direct commercial counterpart to ENGIE's Country Leads, developing a deep, commercially-minded understanding of ENGIE business priorities and translating that into a clear account strategy. Serve as the primary point of contact for ENGIE’s “in life,” representing Kaluza with authority and confidence, including in complex or high-stakes conversations. Lead commercial negotiations for renewals and expansions, working closely with Legal and Finance to structure deals that grow account value. Use Kaluza’s successes with ENGIE to accelerate growth in Europe with new clients. ENGIE Oversight & Stakeholder Management Represent the commercial and client relationship perspective at StratCo and equivalent senior governance forums covering the France programme. Maintain a current, credible view of delivery progress, risk, and client sentiment, sufficient to brief the CCO and Executive Leadership Team accurately at any point. Build and maintain relationships with ENGIE stakeholders beyond the immediate programme, including commercial and business leadership, to ensure Kaluza's relationship with ENGIE is broader than the delivery relationship alone. Account Growth & Retention Own retention and growth targets for the ENGIE account, identifying and driving upsell and cross-sell opportunities in partnership with Sales and Product. Manage account health and time-to-value metrics, intervening early where risk to renewal or satisfaction emerges. Build and maintain an account plan that sets a clear, proactive path to expansion, not just reactive account management. Represent the voice of the client internally, shaping Kaluza's roadmap and commercial offering based on what will drive the most value for ENGIE. Delivery & Implementation Partnership Build a strong, close working partnership with the Client Delivery team, throughout the implementation phase, so that commercial considerations, client expectations, and account risk are reflected in delivery decisions as they happen, not after the fact. Maintain close working visibility of

delivery during implementation, attending relevant governance and steering forums as the commercial voice, without owning delivery execution, migration accountability, or the programme team. Participate in the management of high-severity incidents affecting ENGIE, advocating for the client and guiding the response based on client-specific commercial considerations. Account Strategy & Commercial Function Contribution Take a lead role in shaping Kaluza's broader account strategy for strategic enterprise accounts, working with a global team of Account Directors under the CCO to continuously improve how Kaluza runs strategic account management as a function. Bring practices, playbooks, and lessons from your accounts into that global function, and bring proven approaches from other markets back into ENGIE, so the account benefits from Kaluza's broader commercial capability rather than operating in isolation. Represent ENGIE and European accounts

within the global Account Director community, ensuring a consistent Kaluza commercial approach without building or duplicating structure locally. Executive & Cross-Functional Engagement Orchestrate Kaluza's Support, Services, and Product teams to maximise impact and client satisfaction across the ENGIE France relationship. Prepare and present regular commercial and account performance reporting to the CCO and wider Executive Leadership team. Act as a member of Kaluza's Client Advisory Board where relevant to the ENGIE relationship, helping shape it as a live proof point for how Kaluza p