Senior Service Management SME

Senior Service Management SME Senior Service Management SME Location: Delhi/Hyderabad/Bangalore Experience: 10 years to 17 years Must-Have: Lead enterprise IT Service Management initiatives, drive ITIL processes, governance and build Service Management COE with strong automation and stakeholder engagement. Key Responsibilities: Operational Excellence & Service Delivery Lead ITSM processes (Incident, Problem, Change) across enterprise services Ensure end-to-end service lifecycle management acros…