发布于 2026年10月06日 · 我们于 2026年10月18日 确认该职位仍然有效
这是您的公司吗？Customer Experience Products (CXP) is part of Amazon's Customer Service (CS) organization, focused on measuring and improving every customer service interaction across chat, voice, bots, and digital self-service. Our BIEs sit at the intersection of data engineering, analytics, and product: we build the data infrastructure, metrics frameworks, and decision-support surfaces that CS leadership relies on to evaluate performance, shape OP planning, and drive customer-facing product improvements. You…
