Customer Account Manager: Call Centre

Job Role: Customer Account Manager: Call Centre Are you a dynamic and customer-focused leader with a passion for delivering exceptional service and driving high-performing teams in a Call Centre Enviroment. We are looking for an experienced Customer Account Manager to lead our call centre operations, optimise performance, and ensure an outstanding customer experience.

Responsibilities

- Contribute to and implement the call centre Strategy and Operational plans - Manage the performance of the c…