发布于 2026年10月09日 · 我们于 2026年11月10日 确认该职位仍然有效
这是您的公司吗？Role Overview: Develops and implements strategy to enhance user experience across the different touchpoints in Customer Centre. Drive continuous improvement in customers’ experience and lead to service excellence. Roles & Responsibilities: Help develop and implement customer obsession strategies that enhance customer experience and drive positive outcomes. Gather and analyse data and trends, using findings to inform strategic recommendations. Support the facilitation of design-thinking workshop…
