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Customer Support Specialist

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placeDelhi, India home_work现场 schedule全职 labelCustomer Services Jobs public聚合职位 · IN

event发布于 2026年9月23日 · verified我们于 2026年10月17日 确认该职位仍然有效

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₹ 30.000 – ₹ 400.000 / 年

职位介绍

Key Responsibilities Handle customer queries through calls, emails, and chat. Assist customers with queries related to loans, repayments, accounts, transactions, and KYC. Understand customer concerns and provide appropriate solutions. Resolve complaints within the defined timelines. Follow up on pending or unresolved customer issues. Maintain accurate records of customer interactions and complaints. Coordinate with internal teams for timely issue resolution. Escalate complex issues to the conce…

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