发布于 2026年9月25日 · 我们于 2026年10月18日 确认该职位仍然有效
这是您的公司吗?Description JOB SUMMARY The Customer Resolution Specialist is responsible for liaising with guests and hotels to ensure that customer issues are effectively resolved, while creating long-term loyalty and building greater brand equity. They investigate, respond to, and resolve customer and hotel inquiries in a timely manner while utilizing creative problem solving, customer service, and negotiating skills to reduce costs whenever possible. This position works closely with properties and internal…